CUSTOM-MADE SOLUTIONS AT THE CUSTOMER’S SERVICE
GER Elettronica is close to its customers thanks to competitive and innovative services in terms of professional advice and technical solutions to help them to grow up and improve their production process giving also an ongoing support to those who need to be in close contact with the company.
The technical staff of GER Elettronica offers a fast and qualified assistance support.
Thanks to the experience which we have been matured over the years we are able to offer our know-how to diagnosticate the eventual fault even at the first phone contact and to solve it without being present on site.
GER Elettronica is present nationwide, in Europe and overseas offering:
• Fast and direct assistance service “On Line”
• Technical assistance worldwide effected by qualified personnel
• Planned maintenance contracts carried out by skilled personnel
• Repairs on licensed assistance centres
• Well-furnished warehouse with supply of spare parts for the maintenance of machines (even for those ones which are out of production)
• Fast service on spare parts supplies
• Constant technical advice
• Training upon customers’ demand to help them to use our machines and units at the best
• Hides measurement checking
• Measurement certification by licensed Institutions
• Tests and demo on machines on site